Telehealth Notice

What to Expect

Telehealth visits are conducted with the same clinical standards as in-person appointments. During your session, your provider will review your health history, discuss concerns, and determine appropriate next steps for care.

Complimentary consultations may be conducted through Spruce, while ongoing care visits, follow-ups, and patient communication are managed through our secure patient portal powered by Healthie.

To ensure quality care, patients are expected to provide complete and accurate information during telehealth visits and participate in sessions from a private environment whenever possible.

​

Privacy & Security

NexVita Health uses HIPAA-compliant systems to support telehealth services and protect patient information.

Complimentary consultations may be conducted through Spruce, a secure healthcare communication platform. Medical records, patient forms, and ongoing telehealth visits are managed through the secure Healthie patient portal.

These platforms are designed to support healthcare privacy and security standards and help ensure that protected health information is handled within appropriate healthcare systems.

While NexVita takes extensive measures to protect your information, electronic communication may carry inherent risks. Patients are encouraged to participate in telehealth sessions using secure internet connections and private settings whenever possible.

​

Limitations

Telehealth may not be appropriate for all medical concerns. If your provider determines that in-person care is necessary, you may be asked to schedule an office visit.

In the event of a medical emergency, patients should call 911 or seek immediate care at the nearest emergency facility.

​

Consent

By participating in telehealth services, you acknowledge and consent to the use of secure digital communication platforms for remote care delivery and understand the potential benefits and limitations of telehealth services.

​